10% Discount for stays of 7 nights or more!
The government are advising that Bed & Breakfast establishments may open from July 4th - but this is subject to change. We currently are accepting bookings commencing 4th July onward. We realise that many people will be concerned about taking a break away from home when the lockdown is over.
We want to reassure guests and potential guests that we take COVID-19 very seriously - your safety is our priority. We will be putting in place special procedures to shield guests as much as possible from the risk of infection.
For The Protection Of Our Guests:
In preparation for opening and welcoming our guests we will be ensuring that:
Evening Meal Service
With the above measures in place, we feel confident we can dramatically reduce the risk of contracting the virus while staying at our guest house.
By serving evening meals you can be sure that you will be able to have somewhere to eat without worrying that the restaurants and pubs are full (they will be subject to social distancing rules) or not open.
We look forward to welcoming you back to the beautiful Isle of Wight!
As you can imagine our business has been hit extremely hard - with no new bookings coming in since news of the virus broke.
Although people believe that, because they haven't stayed yet they should be entitled to a refund of deposits made, they do not always appreciate that the hotel requires maintenance, carpet cleaning, linens, along with the regular business rates, utilities, licences etc - and all these need to be paid through the winter.
We take bookings and reserve rooms based on a customer's promise to stay with us for a certain period during the year, and this is a legal contract. When people go abroad they take out travel insurance in the event of having no option but to cancel. We ourselves strongly recommend to our customers that they do so too. Unfortunately people rarely do this for breaks in the UK, and expect the business owner to stand the loss.
Refunding every deposit at this point in time will most likely result in the complete closure of our business which is not in anyone's interest.
Having said all this, we do not want you to lose your deposit if it can be avoided, and for that reason we are very willing to transfer it to a stay later in the season when this crisis has passed.
Since this crisis is unprecedented, we are having to react to government advice and regulations as and when they are released.
People over 65 are recommended to self isolate for a period of 12 weeks from 16/3/2020.
If you wish to postpone your booking for stays commencing prior to 16/6/2020 please call us to re schedule your stay and your deposit will be transferred to the new dates.
If this advice changes, we reserve the right to update our cancellation policy.
We know people may not be in a position to choose an alternative date at this moment in time, so we are happy to float the booking for the time being.
If you wish to cancel your reservation the normal cancellation policy will apply.
We hope you understand our position, and will choose to support us in these difficult times. And we truly hope that you stay safe and well.
Our very best wishes,
Ann & Ray